Click the links for full job descriptions.
It will be imperative to have a strong understanding of all ingredients that go into creating our menus so you may better describe the offerings to our guests. You will be responsible for serving menu items to guests in a prompt, friendly, and courteous manner while also looking outside your section to ensure smooth service all around the food and beverage outlets. To succeed in this role, you will need to have a positive attitude while thriving under pressure and coordinating with other Food and Beverage team members. From front of house to back of house we are all equal at Hotel Cerro and helping each member of the team regardless of their title is how we all succeed.
To ensure a smooth and efficient service, at all times you should maintain a clean, organized and sanitary work environment.
The Housekeeper Supervisor inspects rooms daily and ensures they meet Hotel Cerro’s standards. The Housekeeping Supervisor reports directly to the Head Housekeeper & Assistant Head Housekeeper.
The primary responsibilities are inspecting guestrooms, assisting with training and motivating team members.
Supervisores de Housekeeping ayudan en monitorear la labor diaria del departamento de Housekeeping. Supervisores de Housekeeping se reportan directamente con el/la Gerente de Housekeeping.
Supervisores de Housekeeping asisten al/a la Gerente de Housekeeping en monitorear la labor diaria. Los supervisores inspeccionan las habitaciones; aseguran que las habitaciones estén a la norma de Hotel Cerro. Asisten con organizar, limpiar cuando sea necesario y entrena a los empleados junto con el/la Gerente de Housekeeping. Hace los reportes necesarios para la labor del día en caso de la absencia del/de la Gerente de Housekeeping.
As part of the Kitchen Team, each member will work to produce food for Brasserie SLO, Life of Pie, and other venues within Hotel Cerro. All Kitchen Team members will help with set-up, production, and cleanup of any areas where food is prepared or provided.
Bellman/Valet responsibilities include assisting guests with their cars and luggage. Bellman/Valet directly reports to the Guest Services Manager. Ensures a high level of guest satisfaction as well as for the financial results of the department with a focus on controlling the expenses and ensuring maximum room revenues are achieved.