Click the links for full job descriptions.
Bake off House Bread utilizing wood-fired oven, and/or convection ovens. Mix and ferment doughs according to kitchen formulas, divide and shape doughs when ready, cleanly and efficiently. Work along Wood Fired Oven station to complete prep lists and expedite pizza production during service.
Under the supervision of the head bartender execute Hotel Cerro and Brasserie SLO beverage offerings in accordance with established recipes and service standards. Provide exceptional service and elevate the guest experience of every Hotel and Brasserie client that you come in contact with. Work closely with you colleagues within the Team Model to ensure smooth and efficient service on each shift. Maintain a clean, organized and sanitary work environment at all times.
Being a Brasserie SLO Service Assistant is an integral part of our restaurant team and you will help create the foundation of a clean, efficient, and anticipatory service for Brasserie SLO guests. We are all equal at Brasserie SLO and it will be important to lend care and support to our back of house team members on a regular basis. Support the restaurant team in providing prompt and courteous service to guests. Remove all dirty glassware, dishware, and silverware. Ensure that each member of your Brasserie SLO team is succeeding by lending a helping hand when possible. Everything not being used at the table must be removed immediately to reduce table clutter. After doing this, clear and reset all tables. Create a welcoming atmosphere and provide exceptional hospitality by having a working knowledge of Hotel Cerro and Brasserie SLO, to be able to respond to guest questions and speak with enthusiasm about other services. Guarantee smooth and efficient service on each shift you work and help your team exceed guest expectations. At all times maintain a clean, organized and sanitary work environment.
Provide exceptional service and elevate the experience of every Hotel Cerro guest and every patron that you come in contact with. Be familiar and maintain strong knowledge of the food and beverage menus in our outlets so you may answer any and all questions and concerns. Be aware of customer presence at all times so you can accurately and adequately attend to all guest needs regardless if it’s a beverage order or dropping off food. Guarantee smooth and efficient service on each shift you work and help your team exceed guest expectations. At all times maintain a clean, organized and sanitary work environment. Maintain repour with your guests while being able to anticipate the guests needs and respecting their boundaries.
In coordination with the F&B Manager, Sales Manager, and Executive Chef; develop and maintain flexible and attractive small event and meeting offerings. Receive Banquet and Event Orders from the Sales Manager and coordinate all staffing, equipment, materials and supplies to execute each request to Hotel Cerro standards and in accordance with our brand guide. Hands-on supervision of each scheduled event. Inventory and maintain all equipment and supplies efficiently operate the Pool Deck and the Olive Tree. In Coordination with the F&B Manager and the Sales Manager develop and maintain SOPs for the meetings and events program.
Greet and seat all guests in a friendly and professional manner, handle all incoming calls in a helpful and informative manner, and maintain a clean entrance and work area. When at your workstation be sure to greet all guests who walk by and treat everyone with respect. You are the first impression and last impression on our Brasserie SLO guests and it is important to make them feel welcome and at home.
It will be imperative to have a strong understanding of all ingredients that go into creating our menus so you may better describe the offerings to our guests. You will be responsible for serving menu items to guests in a prompt, friendly, and courteous manner while also looking outside your section to ensure smooth service all around the food and beverage outlets. To succeed in this role, you will need to have a positive attitude while thriving under pressure and coordinating with other Food and Beverage team members. From front of house to back of house we are all equal at Hotel Cerro and helping each member of the team regardless of their title is how we all succeed. To ensure a smooth and efficient service, at all times you should maintain a clean, organized and sanitary work environment.
The Housekeeper Supervisor inspects rooms daily and ensures they meet Hotel Cerro’s standards. The Housekeeping Supervisor reports directly to the Head Housekeeper & Assistant Head Housekeeper.
The primary responsibilities are inspecting guestrooms, assisting with training and motivating team members.
Supervisores de Housekeeping ayudan en monitorear la labor diaria del departamento de Housekeeping. Supervisores de Housekeeping se reportan directamente con el/la Gerente de Housekeeping.
Supervisores de Housekeeping asisten al/a la Gerente de Housekeeping en monitorear la labor diaria. Los supervisores inspeccionan las habitaciones; aseguran que las habitaciones estén a la norma de Hotel Cerro. Asisten con organizar, limpiar cuando sea necesario y entrena a los empleados junto con el/la Gerente de Housekeeping. Hace los reportes necesarios para la labor del día en caso de la absencia del/de la Gerente de Housekeeping.
Housekeepers are responsible for cleaning guest rooms & suites and meeting Hotel Cerro’s standards of service and cleanliness. They are responsible for reporting any maintenance deficiencies, handling guests’ requests, and using correct cleaning chemicals for designated surfaces.
La Housekeeper es responsables de limpiar las habitaciones y cumplir con los estandares de servicio y limpieza del Hotel Cerro. Es responsable de reporter todo problema de mantenimiento y manejar las solicitudes de los huespedes. Utiliza los productos de limpieza correctamente para la superficie designada.
Laundry Attendants are responsible for washing, folding, and putting away all linen & terry and meeting Hotel Cerro’s standards. The Laundry Attendant directly reports to the Executive Housekeeper and Housekeeping Supervisors.
Ayudante de lavanderia es responsable de lavar, doblar y guardar toda las sabanas y toallas. A la ves cumplir con los estandares del Hotel Cerro. Ayudante de lavanderia se reporta directamente a la Executive Housekeeper y Supervisor.
The Esthetician administers professional facials, body treatments and waxing services to our guests. Must possess a thorough knowledge of the skincare and body care. Must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness and beauty solutions to meet the needs of our guests.